Responsible Purchasing
Effective Date: June 11, 2026At APAZ MEDIKAL URUN VE BILISIM YAZILIM SANAYI VE TICARET ANONIM SIRKETI (operating as "Mint Pull"), we are deeply committed to fostering a healthy, transparent, and balanced ecosystem for physical card collectors. While opening blind-box digital packs to reveal physical collectibles is entirely distinct from gambling, we acknowledge that the thrill of collecting can sometimes lead to compulsive purchasing behaviors. This Responsible Purchasing Policy outlines our commitment to your well-being and the tools available to maintain control over your collecting habits.
1. Entertainment and Collecting Only
MINT PULL IS AN ENTERTAINMENT AND COLLECTIBLE PLATFORM. IT IS NOT AN INVESTMENT VEHICLE, A WAY TO EARN INCOME, OR A GAMBLING SERVICE.
The primary purpose of Mint Pull is the enjoyment of building a physical card collection. We strongly advise against purchasing packs with the expectation of financial return or secondary market profit. Always treat the funds spent on the platform as an entertainment expense, similar to purchasing a movie ticket or a physical hobby box at a retail store.
2. Acknowledgment of Purchasing Risks
By engaging with the Mint Pull application, you formally acknowledge that purchasing blind-box collectibles involves inherent uncertainty. The specific contents of a pack are unknown at the time of transaction. While we provide absolute transparency regarding drop rates and odds, this does not guarantee the acquisition of any specific high-value item. You confirm that you accept these parameters and commit to spending only disposable income that you can afford to part with.
3. Self-Exclusion and Account Suspension
If you determine that your purchasing habits are negatively impacting your financial stability, emotional well-being, or personal relationships, we offer robust mechanisms to halt your platform activity:
- Initiating a Break: You may request a temporary cooling-off period or a permanent self-exclusion by contacting our dedicated support team at [email protected].
- Account Freezing: Upon receiving your request, our staff will promptly disable your ability to execute any further financial transactions or pack purchases within the Mint Pull ecosystem.
- Vault Access During Exclusion: During a self-exclusion period, you will retain the ability to view your existing vaulted collection and request the physical shipping of your assets. However, all new purchasing capabilities will be strictly disabled.
- Permanent Exclusion Protocol: If permanent exclusion is selected, your account will be permanently deactivated. Any residual, non-withdrawable utility balance (gems/coins) must be utilized for shipping existing assets or will be forfeited, as per our Terms of Service prohibiting cash redemptions.
4. Healthy Habit Guidelines
We encourage all collectors to adopt the following mindful practices to ensure a positive experience:
- Establish Strict Budgets: Determine a fixed, affordable budget for entertainment expenses before logging into the app, and rigorously adhere to it.
- Monitor Time Spent: Be cognizant of the time dedicated to browsing and opening packs. Ensure that collecting does not eclipse essential daily responsibilities, sleep, or social interactions.
- Avoid Chasing Losses: Never attempt to recoup funds spent by purchasing more packs in the hope of hitting a "chase" card. Understand that previous pulls do not influence the independent probability of future packs.
- Do Not Borrow to Collect: Never use credit, borrowed funds, or money allocated for essential living expenses (e.g., rent, food, bills) to purchase collectibles.
5. Recognizing Problematic Behavior
It is crucial to recognize the warning signs of compulsive spending. Please take immediate action or seek professional assistance if you experience any of the following:
- Concealing the extent of your purchasing habits from family members or friends.
- Experiencing anxiety, irritability, or depression when unable to access the app or purchase packs.
- Neglecting professional, academic, or familial obligations in favor of engaging with the platform.
- Continuously increasing your spending to achieve the same level of excitement.
6. External Support Resources
If you or someone you know is struggling with compulsive spending, gaming addiction, or gambling-like behaviors, we strongly encourage reaching out to independent, professional support networks. While Mint Pull is not a gambling platform, the resources below offer valuable assistance for compulsive behaviors:
Confidential, 24/7 support.
Website: www.ncpgambling.org Helpline: 1-800-GAMBLERFree, confidential help and support.
Website: www.begambleaware.org Helpline: 0808 8020 133International fellowship of men and women supporting each other.
Website: www.gamblersanonymous.org7. Policy Refinement and Contact
We continuously review and elevate our Responsible Purchasing Policy to align with industry best practices and consumer protection standards. For assistance with self-exclusion or to provide feedback on our responsible collecting tools, please contact our support staff:
Corporate Entity: APAZ MEDIKAL URUN VE BILISIM YAZILIM SANAYI VE TICARET ANONIM SIRKETI
Support & Self-Exclusion Requests: [email protected]